The Museum is accessible to visitors with wheelchairs. Mobility scooters are permitted inside the Museum, but there is limited access to some of the galleries. Visually impaired visitors are allowed to bring a guide dog. Visitors who are unable to independently navigate through the Museum may bring one companion with them for free. There are toilet facilities for visitors with a disability.

Gift Shop

A gift shop in the reception area offers a selection of books, videos and gifts with a maritime theme.


The Hayles Maritime Memorial Library contains a great deal of information about regional shipwrecks, shipping, the history of the port, fishing, naval history, the history of ships, ship design, shipbuilding, navigation, sea exploration, lighthouses and aids to navigation.

The photographic collection is also stored in here. The collection is extensive, and covers a wide range of topics, tracing the history of the Hayles ferries that operated between Townsville and Magnetic Island, the development of the port, shipping and life in early Townsville.

There are no lending facilities, but researchers are welcome to peruse the shelves and ask for photocopies or scans of information.

Please Contact the Museum Reception should you wish to visit the Library.

Function Venues

The park adjacent to the Museum, the courtyard at the Bay Rock Lighthouse and the boardwalk are some of the venues that can be hired for birthday parties, weddings and other events. For more information, click here.


A car park for visitors is situated to the west of the Museum. Entry is free.

Street parking is available in Palmer Street with a limit of two hours per vehicle from 9 am until 5 pm on weekdays.

Eating and drinking

The Museum is located in Palmer Street, South Townsville. On sale at the Museum is a small selection of soda drinks. Palmer Street is known as a culinary precinct. About one hundred metres from the Museum are pubs, coffee shops and restaurants.

However, when visiting the Museum please feel free to enjoy a complimentary cup of tea or coffee at the Museum!